The problems keep on coming at the Houston Emergency Center (via KTRK-13):
The phone system at the center went down around 9:15am Friday. The center could not receive any 911 calls so they immediately re-routed those calls to Harris County call centers.
HEC Spokesman Joe Laud said, “We had seen a problem. We went to our contingency plan. The plan worked. As far as the details of the investigative results, that will be soon.”
The phone system went back on line just over an hour later, but the officials had to spend some time testing the system.
This past July, the Houston Emergency Center experienced a computer failure which knocked out the automated dispatch system.
Let’s see: a $53 million system that costs $40 million per year to operate. Seems about par for the course, as far as Lee P. Brown projects go.
